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outmarcus
Joined: 06 Aug 2005 Posts: 413
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Posted: Tue Jan 19, 2010 1:57 pm Post subject: "Tools + Log file" doesn't exist anymore |
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In File - Mail Outbox - Log file... - Errors I see a couple of errors:
"2009-11-12 18:48:43 - Could not send all queued e-mails, no valid "To: addresses". More details see "Tools + Log file". Problem resolution: Clear the e-mail outbox and verify the e-mail addresses in the program configuration and bookmark properties. If th"
"2009-11-19 05:29:30 - Could not send all queued e-mails, error in mail body. More details see "Tools + Log file". Problem resolution: Clear the e-mail outbox and verify the e-mail addresses in the program configuration. If there is a temporary server prob"
I need better details to identify the problem, for example I need to know what bookmark(s) generated them, but the error messages seems both truncated at the end of the description and both refers to a "Tools + Log file" path that doesn't exist anymore. |
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Martin Aignesberger Site Admin

Joined: 11 May 2005 Posts: 4880
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Posted: Wed Jan 20, 2010 3:09 pm Post subject: |
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Sorry, it's "View + Log file", not as falsely mentioned "Tools + Log file". That text will be fixed in the next version. _________________ Martin Aignesberger [SUPPORT] |
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outmarcus
Joined: 06 Aug 2005 Posts: 413
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Posted: Wed Jan 20, 2010 3:53 pm Post subject: |
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Thanks.
It would be useful to be able to identify the bookmark that generated the error too... or is there a way to see the sent emails? |
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Martin Aignesberger Site Admin

Joined: 11 May 2005 Posts: 4880
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Posted: Thu Jan 21, 2010 3:05 pm Post subject: |
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It's not always possible to display the corresponding bookmark within WSW.
But you can see all e-mails of the Outbox at:
c:\Users\<user>\AppData\Roaming\aignes\WebSite-Watcher\config\mailout
Mails are stored in *.msg format. If you cannot open these files on your system, simply copy them to *.mht files, then you should be able to open them. _________________ Martin Aignesberger [SUPPORT] |
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outmarcus
Joined: 06 Aug 2005 Posts: 413
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Posted: Thu Jan 21, 2010 3:13 pm Post subject: |
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| Martin Aignesberger wrote: | It's not always possible to display the corresponding bookmark within WSW.
But you can see all e-mails of the Outbox at:
c:\Users\<user>\AppData\Roaming\aignes\WebSite-Watcher\config\mailout
Mails are stored in *.msg format. If you cannot open these files on your system, simply copy them to *.mht files, then you should be able to open them. |
Hmm... the Outbox is strangely empty and because of this I searched for a "Sent emails" folder in WsW but now that I think better... I don't think that they were sent because the errors said "Could not send"... so now I'm asking to myself: where are these problematic ("Could not send") emails gone? |
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Martin Aignesberger Site Admin

Joined: 11 May 2005 Posts: 4880
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Posted: Thu Jan 21, 2010 3:43 pm Post subject: |
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If WSW was not able to send these e-mails, then they still must be in the Outbox - except you (or something on your system) have deleted them. _________________ Martin Aignesberger [SUPPORT] |
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outmarcus
Joined: 06 Aug 2005 Posts: 413
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Posted: Thu Jan 21, 2010 3:58 pm Post subject: |
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| Martin Aignesberger wrote: | | If WSW was not able to send these e-mails, then they still must be in the Outbox - except you (or something on your system) have deleted them. |
Hmm, I exclude that I deleted it from the Outbox.
Furthermore now I tried to look at the errors again but they (the errors) are disappeared too. I didn't delete them.
What happened?
Note: my WSW crashed 5-6 times while browsing with multiple tabs within WSW today. |
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Martin Aignesberger Site Admin

Joined: 11 May 2005 Posts: 4880
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Posted: Thu Jan 21, 2010 4:23 pm Post subject: |
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I don't know why these files are removed from your system, sorry. At the moment I cannot remember a functionality in WSW that removes these kind of files/logs automatically (just checked the sources), except if you press the Delete button in WSW.
| Quote: | | Note: my WSW crashed 5-6 times while browsing with multiple tabs within WSW today. |
I don't believe that this is related to these deletions. _________________ Martin Aignesberger [SUPPORT] |
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