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API
Joined: 29 Nov 2007
Posts: 80
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 Posted: Thu Jul 19, 2012 5:59 pm Post subject: AM-Notebook do not bring up window anymore! |
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Hello,
I have a strange problem. When I start AM-Notebook - as I did it always - the process is running, but no window of AM-Notebook is opening?!!
So, beside of process - I can see in task manager - no window pops up. Working not possible!!
Is there any logfile or what can I do? |
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Martin Aignesberger
Site Admin
Joined: 11 May 2005
Posts: 5845
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| Posted: Fri Jul 20, 2012 11:50 am Post subject: |
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Oh, that's strange.
Please follow these steps:
1) Download this tool: http://www.aignes.com/download/madtraceprocess.zip
2) Start it, select "notebook.exe", then click OK.
3) Then send me the resulting report by e-mail
Probably I can see what AM-Notebook is doing with that information.
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Martin Aignesberger [SUPPORT] |
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API
Joined: 29 Nov 2007
Posts: 80
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| Posted: Mon Jul 23, 2012 3:27 pm Post subject: |
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Hello,
it seems there is another program causing this problem. I got a hotfix and will test it now.
I apologize for the troube caused... |
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Martin Aignesberger
Site Admin
Joined: 11 May 2005
Posts: 5845
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| Posted: Tue Jul 24, 2012 3:51 pm Post subject: |
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| Quote: | | it seems there is another program causing this problem. I got a hotfix and will test it now. |
Oh, didn't know that there are programs which are in conflict with AM-Notebook.
Please keep me informed if that hotfix solves that issue.
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Martin Aignesberger [SUPPORT] |
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API
Joined: 29 Nov 2007
Posts: 80
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| Posted: Tue Jul 24, 2012 3:56 pm Post subject: |
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YES - the hotfix solved the problem.
(It was a hotfix for McAfee and this caused the problem) |
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Martin Aignesberger
Site Admin
Joined: 11 May 2005
Posts: 5845
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| Posted: Wed Jul 25, 2012 10:35 am Post subject: |
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OK, thanks for the info.
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Martin Aignesberger [SUPPORT] |
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