| View previous topic :: View next topic |
| Author |
Message |
Simon2
Joined: 11 Nov 2008
Posts: 7
|
 Posted: Sat Mar 21, 2009 9:37 am Post subject: Windows 7 problems |
 |
|
Website-Watcher makes Windows 7 x64 build 7057 hang...
also fails with non beta of wsw.
Have about 1000 links and are checking 150 hotlists at once.
Connections... are set to default.
Wsw checks all sites without a problem but when you touch the wsw screen or try to shutdown windows, everything hangs.
Music keeps playing tho, it looks like only the screen (everything, not only wsw, mouse too) freezes and everything still works...
Regards
Simon |
|
| Back to top |
|
 |
flub
Joined: 14 Oct 2007
Posts: 121
|
| Posted: Mon Mar 23, 2009 1:21 pm Post subject: |
|
|
| Same problem here with WIndows 7. My locks up 1/2 way through a Autocheck. The whole PC just hangs. |
|
| Back to top |
|
|
Martin Aignesberger
Site Admin
Joined: 11 May 2005
Posts: 5843
|
| Posted: Mon Mar 23, 2009 1:55 pm Post subject: |
|
|
We only have Windows 7 (32bit) where everything seems to work fine.
1. Does it only happen when you check a larger amount of bookmarks, or also with 10 bookmarks, 50 bookmarks, etc?
2. Is there probably a specific bookmark that causes this problem? Probably you can try to check another set of bookmarks with the follow-links feature to see if you have the same behavior then?
3. Is the internal browser opened when WSW hangs? If yes, does it only happen with a specific page?
4. Which status does the task manager show for WSW? Is WSW consuming CPU? If yes, how much percent?
_________________
Martin Aignesberger [SUPPORT] |
|
| Back to top |
|
|
Martin Aignesberger
Site Admin
Joined: 11 May 2005
Posts: 5843
|
| Posted: Mon Mar 23, 2009 2:05 pm Post subject: |
|
|
| Quote: | | Same problem here with WIndows 7. My locks up 1/2 way through a Autocheck. The whole PC just hangs. |
Do you have Win7 32bit or 64bit?
_________________
Martin Aignesberger [SUPPORT] |
|
| Back to top |
|
|
Simon2
Joined: 11 Nov 2008
Posts: 7
|
| Posted: Mon Mar 23, 2009 5:32 pm Post subject: |
|
|
| Martin Aignesberger wrote: | We only have Windows 7 (32bit) where everything seems to work fine.
1. Does it only happen when you check a larger amount of bookmarks, or also with 10 bookmarks, 50 bookmarks, etc?
2. Is there probably a specific bookmark that causes this problem? Probably you can try to check another set of bookmarks with the follow-links feature to see if you have the same behavior then?
3. Is the internal browser opened when WSW hangs? If yes, does it only happen with a specific page?
4. Which status does the task manager show for WSW? Is WSW consuming CPU? If yes, how much percent? |
Will test all points and report back!
Thanx |
|
| Back to top |
|
|
flub
Joined: 14 Oct 2007
Posts: 121
|
| Posted: Mon Mar 23, 2009 6:42 pm Post subject: |
|
|
| Martin Aignesberger wrote: | | Quote: | | Same problem here with WIndows 7. My locks up 1/2 way through a Autocheck. The whole PC just hangs. |
Do you have Win7 32bit or 64bit? |
Hi Martin,
I'm running 32 Bit. I also have IE 8 installed and it seems to happen only on bookmarks with Macros (although I have not 100% confirmed this).
It's very odd. The PC locks up, mouse/keyboard frozen but the hard disk is still flashing with activity. |
|
| Back to top |
|
|
Simon2
Joined: 11 Nov 2008
Posts: 7
|
| Posted: Mon Mar 23, 2009 6:50 pm Post subject: |
|
|
Found the site that crashes wsw:
Dial-a-fix
http://djlizard.net/
Only when i add it to a clean wsw it does not crash.
Opening the 'bookmark.wsw' file still does!
Submitted a ticked with the file.
Ticket ID is: AOS-372700
Regards,
Simon. |
|
| Back to top |
|
|
flub
Joined: 14 Oct 2007
Posts: 121
|
| Posted: Mon Mar 23, 2009 8:36 pm Post subject: |
|
|
Martin,
Just did a clean install of of Windows 7 Beta 1 and then installed a clean copy of WSW Beta 3 and did an Open to open my old bookmarks.wsw files.
I ran a full check and it hung after about 70 bookmarks out of 800.
Whole PC hung.
Is it worth sending you my 50mb WSW file? |
|
| Back to top |
|
|
Martin Aignesberger
Site Admin
Joined: 11 May 2005
Posts: 5843
|
| Posted: Tue Mar 24, 2009 9:32 am Post subject: |
|
|
| Quote: | I'm running 32 Bit. I also have IE 8 installed and it seems to happen only on bookmarks with Macros (although I have not 100% confirmed this).
|
Does it happen with the internal macro system? Or with "Internet Explorer Macros"?
_________________
Martin Aignesberger [SUPPORT] |
|
| Back to top |
|
|
Martin Aignesberger
Site Admin
Joined: 11 May 2005
Posts: 5843
|
| Posted: Tue Mar 24, 2009 9:33 am Post subject: |
|
|
| Quote: | Dial-a-fix
http://djlizard.net/
Only when i add it to a clean wsw it does not crash.
Opening the 'bookmark.wsw' file still does! |
Do you mean when you open the bookmark.wsw file with "File + Open". Does it crash without any further action?
| Quote: | Submitted a ticked with the file.
Ticket ID is: AOS-372700 |
I tried this bookmark in Win7 and it worked without a problem.
_________________
Martin Aignesberger [SUPPORT] |
|
| Back to top |
|
|
Martin Aignesberger
Site Admin
Joined: 11 May 2005
Posts: 5843
|
| Posted: Tue Mar 24, 2009 9:33 am Post subject: |
|
|
| Quote: | | Is it worth sending you my 50mb WSW file? |
Do you have a space where you could upload this file (zip or rar format)?
Since it works without problems here it would be interesting to test this file here on my machine...
_________________
Martin Aignesberger [SUPPORT] |
|
| Back to top |
|
|
flub
Joined: 14 Oct 2007
Posts: 121
|
| Posted: Tue Mar 24, 2009 10:08 am Post subject: |
|
|
| Sure martin. I'll email you the link to the file shortly. |
|
| Back to top |
|
|
Martin Aignesberger
Site Admin
Joined: 11 May 2005
Posts: 5843
|
| Posted: Wed Mar 25, 2009 12:42 pm Post subject: |
|
|
| Quote: | | Sure martin. I'll email you the link to the file shortly. |
Thank you.
I think it is either a bug in Windows 7 or in IE8 for Win7.
OK, could you please try to replace the file wswie.exe in the Website-Watcher setup folder?
http://www.aignes.info/files/wswie502win7.zip
If it works, you must always replace this file in 5.0.x releases. For various reasons we cannot include it in 5.0.x, but it will be part of 5.1.0 by default.
_________________
Martin Aignesberger [SUPPORT] |
|
| Back to top |
|
|
flub
Joined: 14 Oct 2007
Posts: 121
|
| Posted: Wed Mar 25, 2009 1:47 pm Post subject: |
|
|
| Martin Aignesberger wrote: | | Quote: | | Sure martin. I'll email you the link to the file shortly. |
Thank you.
I think it is either a bug in Windows 7 or in IE8 for Win7.
OK, could you please try to replace the file wswie.exe in the Website-Watcher setup folder?
http://www.aignes.info/files/wswie502win7.zip
If it works, you must always replace this file in 5.0.x releases. For various reasons we cannot include it in 5.0.x, but it will be part of 5.1.0 by default. |
Thanks Martin, that seems to have worked a treat.
How did you fix it so fast!  |
|
| Back to top |
|
|
Martin Aignesberger
Site Admin
Joined: 11 May 2005
Posts: 5843
|
| Posted: Wed Mar 25, 2009 3:57 pm Post subject: |
|
|
| Quote: | Thanks Martin, that seems to have worked a treat.
How did you fix it so fast! |
The new wswie.exe was ported to a new compiler version that works on Unicode level. This compiler will be used in WebSite-Watcher 5.1.0.
Version 5.0.x uses an an older compiler (without native Unicode support). This seems to be broken in that specific case (on Win7 or IE8 for Win7) while the native Unicode solution works. Not sure if there is another internal difference that could cause this issue.
_________________
Martin Aignesberger [SUPPORT] |
|
| Back to top |
|
|
|
FAQ
Search
Register
Profile
Log in
