WebSite-Watcher is sold through the reseller ShareIt (MyCommerce). You will also receive the invoice and the license key directly from ShareIt (www.shareit.com)
If you pay with Credit Card, your license key is displayed in your web browser immediately after your purchase. You'll also receive a e-mail from ShareIt minutes after your purchase.
ShareIt also offers a Customer Care Center at http://www.shareit.com/ccc/
You'll find the status of your order in that Customer Care Center. If you don't have a password for the Customer Care Center, then please contact ShareIt directly. We have no insight into pending orders.
Login to your ShareIt (MyCommerce) Account directly: https://account.mycommerce.com